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Who We Are

Pontiac Printing Press LLC (“PPP,” “we,” “us,” or “our”) is a Michigan-based engineering and additive manufacturing studio operating at ppp.studio. We offer physical 3D printing services, digital file products, and professional design and manufacturing consultation.

For purposes of EU/UK data protection law, Pontiac Printing Press LLC is the data controller for personal data collected through this website.

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Data We Collect

2a. Information You Provide Directly

• Identity data: First name, last name, company name
• Contact data: Email address, phone number
• Address data: Billing address, shipping address
• Project data: Project descriptions, material preferences, timelines, budgets, part function details, and other information submitted through quote request forms
• Files: CAD files, STL files, and other design documents uploaded during quote requests
• Account credentials: Username and password (when user accounts are made available)
• Communications: Any correspondence you send us

2b. Information Collected Automatically

• Technical data: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time on site, referring URLs, click behavior
• Cookies and similar technologies: Session cookies, preference cookies, and advertising/tracking cookies (see Section 6)

2c. Payment Data

Payment card details are collected and processed exclusively by Stripe, Inc. We never receive, store, or have access to your card number, CVV, or full payment credentials. We receive only a transaction confirmation and basic order metadata from Stripe.

2d. Uploaded Files

We do not claim ownership of any files you upload. Uploaded files are used solely for quote evaluation and order fulfillment. They are not guaranteed confidential unless a separate written NDA is executed between you and Pontiac Printing Press LLC.

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Why We Collect Your Data

For EU/UK residents, we process personal data only where a lawful basis exists:

Users may withdraw consent at any time without affecting the lawfulness of prior processing.

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How We Use Your Data

• Process, fulfill, and ship physical product orders
• Deliver purchased and free digital files
• Prepare and deliver quotes for print, design, and manufacturing services
• Communicate with you about your orders, quotes, and inquiries
• Send promotional emails to newsletter subscribers
• Follow up with customers and prospective customers about services
• Understand how visitors use our site and improve the user experience
• Serve relevant advertising to users who have consented to tracking
• Comply with tax, accounting, and legal obligations
• Detect and prevent fraudulent or unauthorized activity

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Third-Party Services

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Cookies & Advertising Pixels

We use cookies and similar tracking technologies in three categories:

EU/UK users: Advertising and analytics cookies will not activate until you provide explicit consent via our cookie consent banner. You may withdraw consent at any time.

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Data Retention

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Your Rights

All Users

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Unsubscribe: All marketing emails contain an unsubscribe link

EU and UK Residents (GDPR / UK GDPR)

• Restrict processing of your data while a dispute is resolved
• Object to processing based on legitimate interests, including direct marketing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time without affecting prior processing
• Lodge a complaint with your national supervisory authority (UK: ico.org.uk)

California Residents (CCPA)

• You may request disclosure of categories of personal information we have collected
• You may request deletion of your personal information
• We do not sell personal information
• We will not discriminate against you for exercising these rights

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Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. Contact us at hello@ppp.studio if you believe we have inadvertently collected such data.

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International Data Transfers

Pontiac Printing Press LLC is based in the United States. If you are located in the EU, UK, or another jurisdiction with data transfer restrictions, your data will be transferred to and processed in the United States. We rely on our third-party service providers' compliance mechanisms (including Standard Contractual Clauses where applicable) for such transfers.

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Security

• All data transmitted through this site is encrypted via HTTPS (TLS)
• Payments are processed by Stripe (PCI-DSS compliant) — we never handle raw card data
• No internal database of customer data is maintained
• File uploads are stored with access controls

No method of transmission or storage is 100% secure.

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Email Communications

• Transactional emails: Order confirmations, quote responses. Not subject to unsubscribe.
• Marketing emails: Sent only to subscribers. Every marketing email contains a sender identification, physical mailing address, and unsubscribe link.

We do not sell or share your email address with any third party for their marketing purposes.

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Changes to This Policy

We may update this Privacy Policy periodically. We will update the “Last Updated” date at the top of this page. Continued use of the site after changes constitutes acceptance.

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Contact